Sections: Movies, Video, Streaming

Netflix’s Latest F-You Communiqué

by John Sciacca on Jul 13, 2011 at 12:51 PM

Generally when I get an e-mail communiqué from the Netflix Mother Ship, it is something benign and in a fairly predictable 1-2-3 pattern such as “Such-and-such a Blu-ray will arrive on Saturday,” followed by the, “Did such-and-such Blu-ray arrive yet?” and then concluding the triple-play, “When did you return such-and-such Blu-ray?” I like to consider myself part of the Netflix team, one of the cadre of individuals out there who helps to shape the Netflix delivery nation, so I always dutifully answer these questions.

“Excellent, Netflix! I shall plan my weekend around this exciting, watershed event. Popcorn and vodka abound! Huzzah!” (As this is a rhetorical question, I generally reserve this message for my own self-edification.)

Then, “Yes, Netflix! Freakonomics did arrive. Thank you! Excellent shipping prediction!”

And finally, “I sent it back on Monday, Netflix. Thanks for checking! Have a great evening, yourself!”

I mean, we DEFINITELY use the crap out of their service and love it; you can see from the latest batch of movies we watched that we cycle films in and out of the Sciacca house pretty regularly. But more frequently when Netflix takes the time to communicate, it is not to notify you of imminent movie arrival. Rather it is to notify you of an upcoming, punishing imminent rate change. Last night Netflix dumped this little steaming nugget pile into my e-mail inbox; their latest bit of love wrapped in a red bannered F-you.

Netflix price hike email

Netflix corporate greedWhen I originally joined Netflix in 1998 my membership plan was for 4 movies out at a time for $17.99 per month. Then after a few months came the inevitable, “Oh, gosh, gee, golly, oh, well, man, we’re really *really* sorry, and you don’t know how much we hate to do it, but, uh, remember a little while back when we told you that we loved your being a loyal member and that we’d never raise your rates? Yeah, I’m sure you do; it wasn’t that long ago. Well, we decided that e-mail was a total mistake. We’re gonna fire the guy that wrote that; he was a jerk, drank all the coffee, never chipped in for donuts, and forwarded a bunch of spammy e-mail. So, uh, yeah, we’ve pretty much changed our minds. See, it costs more to do this than we thought, and would you believe that some of these discs are reported as lost or damaged? And then we’ve got to buy them all over again. That ain’t cool! So, well, we’re gonna raise your rates to help offset this unforeseen cost of doing business. And cause we’d like a corporate jet. But, mainly the offset thing. And, well, now that we’ve gotten a taste for it, we’re probably gonna do it again in the future. And then again. You see, we’re looking for that magic delta price point where we can extract the most money from our members while we simultaneously retain as many as possible. So, well, sorry, But not really. Love, The Netflix Team. PS: Our new jet is SICK!”

(Note: Netflix may or may not own a fleet of corporate G6’s with names like “Suck it, Members!” “Rate Hike ‘11” and “Pay more for Streaming!”)

For more ranting and tirade on Netflix’s latest shenanigans, click here…






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Was looking for a DVD/VCR recorder combo and had basically chosen this unit, the came across your article - question: are you still happy with it??

Thanks,

J.


HBO requires a level of content protection that is not currently supported by Airplay/Apple TV. This is a capability that might be offered in the future as per HBO GO

kate on
HBO Debuts HBO GO App for iOS, and Android
September 12th 2011 9:42 AM

Way to go Aidan! Congratulations on your discovery and deserving award.


Is there anyone that has use this 3D adapter kit, How good or bad do this adapter do ?


Good points John.  For me it sort of helps to answer my question but for different reasons. That is: in those instances where i have a fully DDD recording on LP, the CD will probably serve me just as well.  I will note that many early CDs sounded bad because they were made from compressed-for-lp slave copies of master tapes or (in the case of some “twofers” (2 albums on one disc) a smaller size file was used to squeeze all the info on a single disc (zappa’s overnight sensation/apostrophe disc was way tinny sounding and fared much better—after complaints—breaking them out into two discs at fuller CD resolution

Regqrding the sound of vinyl vs CD and distortion “hidden” in the LP, more times than not I was amazed to find out that distortion I heard on vinyl—and which I attributed to my less than perfect condition pressings—were actually on the original recording. I was surprised hearing certain records by Zappa, The Velvet Underground, Dylan, The Moody Blues and others on CD for the first time and discovering that my LPs didnt sound so bad after all ... it was the way the recordings were made!

I do believe that analog masters contain more sonic info than 44.1/16-bit clones would be able to capture.  But I have to assume (unless someone explains otherwise) that for recordings made natively in the digital domain, then those recordings are what they are…. they’ll never be anything more than what the original was recorded at.

So there is probably no good reason to keep a digitally recorded LP if I can get it on CD these days… unless of course it contains a mix that was later changed/remixed


Hi Mark,

This has been my life’s work since about 1978.  We had some of the first digital multitrack recorders that 3M ever built, and a huge part of my life was supervising the cutting of analog (and later digital) tape masters into vinyl, following those lacquers through electroplating, and then the actual pressing into vinyl.  We had our own pressing plant, so I got to see it all happen every day, from trombonists coming through the front door to record jacket fabrication and excess vinyl re-grinding to make audiophile records.

The bigger point is not which sounds “better”—it’s what sounds most like what the mixer heard when he was working on it in the control room.  If you had the privilege, as I did for years, of sitting beside a mixer listening to control room monitors and watching as he went for a particular “sound”, often worrying himself about the accuracy of the speakers and the room acoustics, you would understand that the whole goal was to try to replicate what he heard. 

Analog tape was very good at that, but always lost a bit of transients, and increased the noise floor a bit, simply because of the limitations of tape.  Indeed it was often quite difficult to tell whether you were listening to the console output or the one-second-delayed playback head of the 2-track master.

When digital mastering came on the scene, first on videotape (we used black and white U-matics, which is why the weird sample rate of 44,100 came to be—it’s a multiple of the horizontal sync frequency of black and white videotape) we were all amazed at the transparency.  What we heard coming back from the digital deck was an identical sonic clone to the console itself, indeed showing the limitations of the console electronics.

Many consumers, however, had grown accustomed to the tracking and tracing errors and distortions that vinyl records inherently have.  No vinyl record truly sounded like what we were hearing on the mix console; it was several layers of distortion removed, with the distortions coming from the cutting angle of the cutterhead, the “de-horning” process which cut off the bottom of the grooves so that the vinyl would release from the stamper, and the inherent noise of the vinyl medum itself.

A CD is a much, much closer replica of what the original mixer heard on his board than an LP could ever be.  Now does that mean that you would rather experience what the mixer heard or experience what an LP listener of the era heard?  That’s actually a very serious question.  Almost no one who didn’t work in recording studios heard “clean” audio, and it was a very foreign sound to consumers, resulting in a lot of reluctance to accept digital media.  Consumers simply didn’t understand that they were, for the first time, hearing what we had heard in the production control rooms.  In many cases, the noise floor and distortion of the vinyl helped to cover up the limitations of the original master—making the CD sound “worse”.

I hope this helps, but I fear it may only add to the confusion.


NW. I bet a tactile transducer connected straight to the desk couldn’t even do that.

BB1 on
How Much Bass is Too Much Bass?
August 09th 2011 8:53 AM

I have the streaming-only service.  One thing that ticks me off is - I am using a web-based service, right - but there are no web-based methods of contact with Netflix - go ahead, try to find a “contact us” that isn’t a phone number!  No email, no chat, nothing!

I wanted to complain about how they had lured me into their service, only to start dropping some titles I had expected to be able to watch (such as all of the, admittedly limited, selection of James Bond flicks).

I also wanted to complain that for weeks, the “Recently Watched” listing was missing.

MikeG on
Netflix's Latest F-You Communiqué
August 02nd 2011 10:59 AM

Wow i would be pissed if i was a Netflix user pisssssed. Here is a secret people. Corporations only get away with what you let them get away with. Hit their pocket book and they will suddenly start whistling another tune.

Carmen on
Netflix's Latest F-You Communiqué
August 01st 2011 3:48 PM

I don’t work for Netflix and I think the author of this article is a huge baby-man with an entitlement complex.

HORTENSIO. on
Netflix's Latest F-You Communiqué
August 01st 2011 3:23 PM